AliX365 Privacy Policy

Last Updated: 1^st August 2024

1. Introduction

Welcome to AliX365, owned and operates by Parcel365 Sdn Bhd 201801027462 (1289488-T) ("Company", "we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform AliX365, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Platform"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Platform includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Platform or when you choose to participate in various activities related to the Platform, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Platform, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Platform.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Platform. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Ipay88, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Data From Social Networks

User information from social networking sites, such as Facebook, Instagram and Linkedin, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Platform from a mobile device.

3. Use of Your Information

We may use the information we collect about you in the following ways:

• To provide, operate, and maintain our Platform.
• To improve, personalize, and expand our Platform.
• To understand and analyze how you use our Platform.
• To develop new products, services, features, and functionalities.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Platform, and for marketing and promotional purposes.
• To process your transactions and manage your orders.
• To send you emails.
• To find and prevent fraud.
• To enhance the security of our Platform.
• To monitor and analyze usage and trends to improve your experience with the Platform.
• To comply with legal obligations and resolve any disputes that we may have with any of our users and enforce our agreements.
• To display advertising, including interest-based advertising, which may be provided by third parties.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of the Platform, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, and following blogs.

Online Postings

When you post comments, contributions, or other content to the Platform, your posts may be viewed by all users and may be publicly distributed outside the Platform in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Platform. These companies may use information about your visits to the Platform and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us at parcel365.info@gmail.com.

7. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

8. Options Regarding Your Information

Account Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account.
• Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Platform.
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Platform. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Parcel365 Sdn Bhd

No.12-3, Residensi Park Bukit Jalil, Persiaran Jalil Utama

Bandar Bukit Jalil, 57000 Kuala Lumpur.

Tel: 03-2710 6649 Email: parcel365.info@gmail.com

11. Consent

By using our Platform, you hereby consent to our Privacy Policy and agree to its terms.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. International Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Malaysia and choose to provide information to us, please note that we transfer the data, including personal data, to Malaysia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

14. Third-Party Websites

The Platform may contain links to third-party websites and services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such third-party websites and services. We encourage you to be aware when you leave our Platform and to read the privacy policies of any third-party websites and services that you visit.

15. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our Platform and hold certain information. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. They are sent to your browser from the website that you visit and are stored on your device's internal memory.

Types of Cookies We Use:

• Essential Cookies: These cookies are essential to provide you with services available through our Platform and to enable you to use some of its features.
• Performance and Functionality Cookies: These cookies are used to enhance the performance and functionality of our Platform but are non-essential to their use.
• Analytics and Customization Cookies: These cookies collect information that is used to help us understand how our Platform is being used, or how effective our marketing campaigns are, or to help us customize our Platform for you.
• Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and selecting advertisements that are based on your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

16. Retention of Your Information

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

17. Your Data Protection Rights

Under applicable data protection laws, you have the right to:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

18. Updates to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

19. Acknowledgment

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

Last Updated: 1^st August 2024